Core

The Core section contains the fundamental building blocks of AdaptiveCX. Use these features to create predictions, define audiences, track events, and capture visitor affinities and attributes.

What you'll find here

  • Predictions - Create AI models that predict visitor behavior

  • Audiences - Define segments of visitors based on criteria

  • Events - Track specific visitor actions on your site

  • Affinities - Capture visitor interests in categories, brands, and products

  • Attributes - Store visitor characteristics and session data

If you're new to AdaptiveCX, explore these features in order:

  1. Events - Define what actions you want to track

  2. Attributes - Understand available visitor characteristics

  3. Affinities - Set up interest categories

  4. Audiences - Create visitor segments

  5. Predictions - Build predictive models

Key concepts

Active vs suggested items

Many Core features show both active and suggested items:

  • Active - Items you've created or confirmed

  • Suggested - Items AdaptiveCX automatically detected from your data

Suggested items help you discover valuable events, audiences, and affinities you might have missed.

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