Import FullStory Audience to Feature Experimentation

FullStory is a digital experience analytics platform that tracks how visitors interact with your website or app to optimize the customer experience.

The FullStory integration allows you to import your FullStory segments in Feature Experimentation (FE&R) so you can target them with FE&R campaigns.

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This article will walk you through the different steps to setup the integration on FullStory side and to export your segments.

Get a FullStory API Key

To enable the integration on Fulltory, follow the steps below:

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  1. Access Settings > Integrations > API Keys

  2. Click “Create key”

  3. In the drawer that appeared, give a name to the API key you will create and give it the “Architect” permissions.

  4. Click “Save API Key”.

  5. Upon successful creation of a key, a modal will appear with the new key’s value. You must copy the value from this modal at this time. You will not be able to see the key value again. Copy the value, and save it in your preferred API key or password manager. This API key value will be used to activate the integration in FE&R.

For further information on FullStory API keys, please refer to the FullStory documentationarrow-up-right.

To enable the integration on FE&R, follow the steps below:

  1. Select FullStory > Create

  2. Copy and paste the FullStory API key.

  3. Click “Create” to finalize the integration.

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