# Experience Continuity

**Experience Continuity** maintains consistent user experiences across sessions and devices.

When users switch devices or sign-in, Feature Experimentation and Rollout reconciles visitor IDs to ensure they receive the same variation every time.  

{% hint style="info" %}
**Decision API only**

Experience Continuity is available with **Decision API V2** only. If you're using bucketing-based implementation and want to enable this feature, please contact us.
{% endhint %}

### Experience Continuity configuration 

<figure><img src="https://2350286830-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F6Yw9IRJ6KbbucQPwZUCZ%2Fuploads%2FfI8WTDEiHzrrsjGUQMk2%2FCapture%20d%E2%80%99e%CC%81cran%202026-02-10%20a%CC%80%2017.19.07%202.png?alt=media&#x26;token=72f6a53f-36f6-42e9-b7c5-ee325904fc53" alt=""><figcaption></figcaption></figure>

{% stepper %}
{% step %}

#### Enable Experience Continuity

Navigate to **Settings → Feature Experimentation →** [**Environment Settings**](https://app2.abtasty.com/settings/feature-experimentation/environment)**.** \
Enable Experience Continuity.&#x20;

This applies to all Feature Experimentation campaigns running in the selected environment.
{% endstep %}

{% step %}

#### Implement Visitor ID reconciliation&#x20;

Implement Visitor ID reconciliation in your code using the SDK or Decision API workflow. **Technical documentation:** <https://developers.flagship.io/docs/concepts/experience-continuity>
{% endstep %}
{% endstepper %}

{% hint style="warning" %}
**Reporting Impact**

Enabling Experience Continuity on running experiments may affect report results.&#x20;
{% endhint %}

### Cross-session & cross-device behavior

Enabling Experience Continuity ensures users see the **same variation across sessions and devices** when their visitor ID is reconciled.

* **Cross-session experience**:  same variation across multiple sessions.&#x20;
* **Cross-device experience**: same variation on all devices after sign-in.&#x20;

As a result:

* Users browsing across multiple sessions or devices count as **one unique visitor** in reports
* All conversions are attributed to this unique visitor

Without Experience Continuity enabled, users may be reassigned to a different variation when starting a new session or switching devices.