> For the complete documentation index, see [llms.txt](https://docs.abtasty.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.abtasty.com/help-center/troubleshooting/troubleshooting-i-deactivated-a-variation-in-the-traffic-allocation-step-but-still-see-it-online.md). # \[Troubleshooting] I deactivated a variation in the traffic allocation step but still see it online When you deactivate a campaign variation in the traffic allocation step, meaning that you set the traffic to 0%, you might still see this variation online or see data in your reporting for this variation. Note that **modulation changes on a live campaign apply to new visitors only** (those who see the campaign for the first time). An existing visitor who has already seen one variation will always see that same variation on subsequent visits. As the allocation information is stored in a user’s cookies, variations deactivated from the traffic allocation step are still visible for returning visitors. Suppose you have previously been assigned to the variation in question and want to make sure it is deactivated (not visible anymore) for new visitors. In that case, you should delete your cookies or open a new Incognito window (with all other windows closed) to be considered a new visitor. \ Overall, we don’t recommend changing the traffic allocation of a live campaign. If you want to do so, you should pause the current campaign and **duplicate it with the desired traffic allocation.** --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter: ``` GET https://docs.abtasty.com/help-center/troubleshooting/troubleshooting-i-deactivated-a-variation-in-the-traffic-allocation-step-but-still-see-it-online.md?ask=&goal= ``` `ask` is the immediate question: it should be specific, self-contained, and written in natural language. `goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.