# Exceptions

**Exceptions** enable you to fine-tune your merchandising or product blocks by applying specific rules under certain conditions. This allows for more personalised and dynamic outcomes tailored to your business goals.

<figure><img src="https://support.abtasty.com/hc/article_attachments/17128449403548" alt=""><figcaption></figcaption></figure>

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Define a "When" Trigger:

The exception is activated when a specified trigger occurs.\
Click on the ‘When’ button to select and configure the trigger parameters.

![](https://2350286830-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F6Yw9IRJ6KbbucQPwZUCZ%2Fuploads%2Fgit-blob-feb9531fa180d5e86f0d48e2223c660b54874ecf%2F1f9a5da583115c3c5baa7423cdce4318.png?alt=media)

## Set the Exception Conditions: <a href="#h_01jdpgm2ws180cpxfv50sspcsv" id="h_01jdpgm2ws180cpxfv50sspcsv"></a>

After selecting the trigger, define the conditions for the exception.\
These conditions can include changes to the:

* **Algorithm**: Select a different algorithm to be applied when the trigger is activated.
* **Filters**: Adjust filters to refine the product selection further.

![](https://2350286830-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F6Yw9IRJ6KbbucQPwZUCZ%2Fuploads%2Fgit-blob-4a05468821557fe947e173ebf3974031c5fa8834%2F29f69100c81ee56d3296c922dd560f17.png?alt=media)

*Example Configuration*\
\&#xNAN;*Scenario: You want to apply a different algorithm when a category = auto/moto*\
\&#xNAN;*Action:*\
\&#xNAN;*Set the trigger: category = auto/moto*\
\&#xNAN;*Configure the exception: Replace the default algorithm with the ‘Best sales (14days)’ algorithm.*\
\&#xNAN;*Result: For auto/moto category, the merchandisng will display products based on the ‘Best sales (14days)’ algorithm instead of the previously configured logic.*

## Push your merchandising <a href="#h_01jdpfgtsea3epw0a7gahw4k4d" id="h_01jdpfgtsea3epw0a7gahw4k4d"></a>

After highlighting products, click the ‘Deploy changes’ button to ensure your changes are applied.

On the top-right header, you can get the emerch ID to call in your website if you need it

## Preview the merchandising <a href="#h_01jdpfgrm7dap4j1xwt2n865me" id="h_01jdpfgrm7dap4j1xwt2n865me"></a>

At any point, go to the bottom to visualise the results of your changes.\
Use the preview to ensure the merchandising meets your expectations.

![](https://2350286830-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F6Yw9IRJ6KbbucQPwZUCZ%2Fuploads%2Fgit-blob-054530d103d139efa2f3b8c0d3709bb36d44de58%2Fb49112269199828a6ab87ebd7b70a1c8.png?alt=media)

**Additional Configuration Options**\
To further enhance your merchandising, explore these related features:

* [**Category**](https://docs.abtasty.com/recommendations-and-merchandising_deprecated/merchandising/category)**:** define category which are concern by the merchandising.
* [**Products groups**](https://docs.abtasty.com/recommendations-and-merchandising_deprecated/merchandising/products-groups)**:** Specify the groups of products to include in the merchandising.
* [**Filters**](https://docs.abtasty.com/recommendations-and-merchandising_deprecated/merchandising/filters)**:** Apply filters to refine the product selection based on criteria like price, category, or stock.
* [**Products highlight**](https://docs.abtasty.com/recommendations-and-merchandising_deprecated/merchandising/products-highlights): Pin specific products to feature them prominently in the merchandising.

For detailed guidance on configuring each parameter, refer to the corresponding help pages within the platform.


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