Refresh reporting data using Refresh On Demand

Introduction

The "Refresh on Demand" feature allows users to manually refresh their report statistics, providing up-to-date data without waiting for the next scheduled refresh. This feature is particularly useful for campaigns that have been running for more than 14 days and need immediate data updates.

This feature complements the real-time mode, which becomes active as soon as the campaign goes live and continues until either 12 hours have elapsed or 1,000 users have interacted with the campaign.

Using Refresh on Demand

Step 1: Access the reporting dashboard

Log in to your AB Tasty account. Navigate to the reporting section, where your campaign data is displayed.

Step 2: Check campaign eligibility

Ensure your campaign is older than 14 days. The refresh button is only available for campaigns that meet this criterion.

Step 3: Initiate the refresh

Click the "Refresh Now" button. A confirmation modal will appear asking if you want to refresh the data.

Step 4: Confirm the refresh

In the modal, click "Refresh Data Anyway" to proceed. This action will trigger the refresh process.

You can only manually refresh your data one time per campaign.

Step 5: Wait for the refresh to complete

The modal will display a loading status while the refresh is in progress. Once completed, a success message will appear, and the report stats will be updated.

Step 7: Verify the update

Check the "Results last updated" section to ensure the data has been refreshed. The updated time should reflect the recent refresh.

Use Case

The "Refresh on Demand" feature is ideal for users who need to

• Quickly access the latest data for decision-making without waiting for the next scheduled refresh.

• Ensure data accuracy before presenting reports to stakeholders.