Tracker status monitoring
The Tracker Status feature provides real-time visibility into the health of your trackers (goals/indicators) across all campaigns both at the reporting level and at the tracker level.
Tracker Status automatically monitors tracker activity and alerts you to potential issues. This feature helps you quickly identify and resolve issues with trackers, ensuring reliable data and trustworthy test results.
Where to Find Tracker Status
Campaign Reporting View: Each goal in a campaign report displays a status tag, indicating if it is collecting data as expected.
Tracker Library: The tracker list page shows a cumulative status tag for each tracker, summarizing its health across all campaigns.
Tracker Details View: When you click on a tracker to open a detailed view, the “Tracker Activity” tab lists all campaigns using the tracker, with a status for each campaign. It shows:
The current health status of the tracker
The list of campaigns where the tracker is used
Hits received or not, broken down by campaign
Understand status and act on errors
Hits received 
Tracker received data in the last 24 hours (healthy)
You're all set!
No hits in last 24h 
Tracker has not received data in the last 24 hours.
The tracker might be broken or misconfigured.
To troubleshoot your goal, review the tracker's configuration and the selector it is based on. Don't forget to update the tag after any changes on a live campaign!
Tracker used in at least one LIVE campaign but at least one campaign using this tracker shows No hits in last 24h
Review the tracker's configuration and the selector it is based on. It's possible that the source code of your page has changed and that the selector does not target an existing element anymore. Don't forget to update the tag after any changes on a live campaign!
No hits yet 
The campaign is live, but this tracker hasn’t received a hit since launch (new or misconfigured)
QA your tracker: - If the event is firing, the data should be displayed soon in the reporting. - If the event is not firing, review the tracker's configuration and the selector it is based on.
Non-live campaign 
Campaign is not live (paused, stopped, or draft); no hits expected
Play your campaign to collect the data.
Cumulative status
To help users quickly identify which trackers need attention, we’ve added cumulative status indicators directly in the tracker listing page.
Next to each tracker name, you’ll now see a status tag that reflects its global health, aggregated across all the campaigns where it’s currently used.
Hits received 
If the tracker is used in at least one live campaign and all live campaigns show ‘Hit received’.
🟩 Everything’s healthy!
At least one campaign using this tracker shows No hits in last 24h. 👉The status indicates the number of campaign affected by a dead tracker.
🟥 This is the highest priority warning.
No hits yet 
No campaign has received hits and all campaigns are in ‘No hit yet’
👉 Useful for new campaigns or trackers awaiting traffic.
No-live campaign 
If the tracker is only used in non-live campaigns, no hit checks are performed.
Last updated
Was this helpful?