Tracker status monitoring

The Tracker Status feature provides real-time visibility into the health of your trackers (goals/indicators) across all campaigns both at the reporting level and at the tracker level.

Tracker Status automatically monitors tracker activity and alerts you to potential issues. This feature helps you quickly identify and resolve issues with trackers, ensuring reliable data and trustworthy test results.

Where to Find Tracker Status

  • Campaign Reporting View: Each goal in a campaign report displays a status tag, indicating if it is collecting data as expected.

  • Tracker Library: The tracker list page shows a cumulative status tag for each tracker, summarizing its health across all campaigns.

  • Tracker Details View: When you click on a tracker to open a detailed view, the “Tracker Activity” tab lists all campaigns using the tracker, with a status for each campaign. It shows:

    • The current health status of the tracker

    • The list of campaigns where the tracker is used

    • Hits received or not, broken down by campaign

Understand status and act on errors

Status
Meaning

Hits received

Tracker received data in the last 24 hours (healthy)

No hits in last 24h

Tracker has not received data in the last 24 hours.

The tracker might be broken or misconfigured.

Tracker used in at least one LIVE campaign but at least one campaign using this tracker shows No hits in last 24h

No hits yet

The campaign is live, but this tracker hasn’t received a hit since launch (new or misconfigured)

Non-live campaign

Campaign is not live (paused, stopped, or draft); no hits expected

Trackers in non-live campaigns are not checked at the reporting level, since no hits are expected.

Cumulative status

To help users quickly identify which trackers need attention, we’ve added cumulative status indicators directly in the tracker listing page.

Next to each tracker name, you’ll now see a status tag that reflects its global health, aggregated across all the campaigns where it’s currently used.

Status
Meaning

Hits received

If the tracker is used in at least one live campaign and all live campaigns show ‘Hit received’.

🟩 Everything’s healthy!

At least one campaign using this tracker shows No hits in last 24h. 👉The status indicates the number of campaign affected by a dead tracker.

🟥 This is the highest priority warning.

No hits yet

No campaign has received hits and all campaigns are in ‘No hit yet’

👉 Useful for new campaigns or trackers awaiting traffic.

No-live campaign

If the tracker is only used in non-live campaigns, no hit checks are performed.

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