# Tracker status monitoring

Tracker Status automatically monitors tracker activity and alerts you to potential issues. This feature helps you quickly identify and resolve issues with trackers, ensuring reliable data and trustworthy test results.

{% hint style="info" %}
The tracker status is available 2 minutes after creation or assignment to a new campaign.
{% endhint %}

## Where to Find Tracker Status

* [**Campaign Reporting View**](/reporting-and-performances/reporting/campaign-reporting.md)**:**\
  Each goal in a campaign report displays a status tag, indicating if it is collecting data as expected.

<figure><img src="/files/jDxy61gQUcGA0u0NTxMN" alt="" width="375"><figcaption></figcaption></figure>

* [**Tracker Library**](/assets-library/trackers-page.md)**:**\
  The tracker list page shows a [cumulative status tag](#cumulative-status) for each tracker, summarizing its health across all campaigns.<br>

  <figure><img src="/files/74E7ngZApvws1nYD7QhW" alt="" width="375"><figcaption></figcaption></figure>
* **Tracker Details View:**\
  When you click on a tracker to open a detailed view, the “Tracker Activity” tab lists all campaigns using the tracker, with a status for each campaign. It shows:

  * The **current health status** of the tracker
  * The **list of campaigns** where the tracker is used
  * Hits received or not, broken down by campaign

  <figure><img src="/files/cjeFGaUHhvbtPjevZWdC" alt="" width="375"><figcaption></figcaption></figure>

## Understand status and act on errors

<table><thead><tr><th width="165.34765625">Status</th><th width="210.93359375">Meaning</th><th width="308.5625">Potential solution</th></tr></thead><tbody><tr><td>Hits received <img src="/files/BJKuH3fXmmcL6lENiEmU" alt="" data-size="line"></td><td>Tracker received data in the last 24 hours (healthy)</td><td>You're all set!</td></tr><tr><td>No hits in last 24h <img src="/files/KTesnAymjLuMvEkT0GBv" alt="" data-size="line"></td><td><p>Tracker has not received data in the last 24 hours. </p><p>The tracker might be broken or misconfigured.</p></td><td><a href="/pages/lbGQ85r51RmbWutmv3kA">To troubleshoot your goal</a>, review the tracker's configuration and the selector it is based on.<br><em>Don't forget to update the tag after any changes on a live campaign!</em></td></tr><tr><td><a data-footnote-ref href="#user-content-fn-1">No hits on X campaign(s)</a> <img src="/files/QzbPkhLUVcuIfFp91M5Y" alt=""></td><td>Tracker used in at least one LIVE campaign but at least one campaign using this tracker shows <strong>No hits in last 24h</strong></td><td>Review the tracker's configuration and the selector it is based on. It's possible that the source code of your page has changed and that the selector does not target an existing element anymore.<br><em>Don't forget to update the tag after any changes on a live campaign!</em></td></tr><tr><td>No hits yet <img src="/files/PVT4UDPoyrmQhqLDiaIN" alt="" data-size="line"></td><td>The campaign is live, but this tracker hasn’t received a hit since launch (new or misconfigured)</td><td><a href="/pages/lbGQ85r51RmbWutmv3kA">QA your tracker</a>: <br>- If the event is firing, the data should be displayed soon in the reporting.<br>- If the event is not firing, review the tracker's configuration and the selector it is based on.</td></tr><tr><td>Non-live campaign <img src="/files/XMhlNKqvi0xdg8opjqgk" alt=""></td><td>Campaign is not live (paused, stopped, or draft); no hits expected</td><td>Play your campaign to collect the data.</td></tr></tbody></table>

{% hint style="info" %}
Trackers in non-live campaigns are not checked at the reporting level, since no hits are expected.
{% endhint %}

## Cumulative status

To help users quickly identify which trackers need attention, we’ve added cumulative status indicators directly in the tracker listing page.

Next to each tracker name, you’ll now see a status tag that reflects its global health, aggregated across all the campaigns where it’s currently used.

<table><thead><tr><th width="165.34765625">Status</th><th>Meaning</th></tr></thead><tbody><tr><td>Hits received <img src="/files/5ypaNq4fbekTeoCr7vOz" alt=""></td><td><p>If the tracker is used in at least one live campaign and <strong>all live campaigns show ‘Hit received’.</strong>  </p><p>🟩 Everything’s healthy!</p></td></tr><tr><td><a data-footnote-ref href="#user-content-fn-1">No hits on X campaign(s)</a> <img src="/files/QzbPkhLUVcuIfFp91M5Y" alt=""></td><td><p><strong>At least one campaign</strong> using this tracker shows <strong>No hits in last 24h.</strong> <span data-gb-custom-inline data-tag="emoji" data-code="1f449">👉</span>The status indicates the number of campaign affected by a dead tracker.</p><p>🟥 This is the highest priority warning.</p></td></tr><tr><td>No hits yet <img src="/files/orLkRbk1iB0OKgN73VxW" alt=""></td><td><p><strong>No campaign</strong> has received hits <strong>and all campaigns are in ‘No hit yet’</strong></p><p><span data-gb-custom-inline data-tag="emoji" data-code="1f449">👉</span> Useful for new campaigns or trackers awaiting traffic.</p></td></tr><tr><td>No-live campaign <img src="/files/CsC903FsNrg2PJ8oo1Gi" alt=""></td><td>If the tracker is only used in <strong>non-live campaigns</strong>, no hit checks are performed.</td></tr></tbody></table>

<br>

[^1]: Cumulative status only visible in the tracker list view in the Tracker Library


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