How to manage synchronisations
Accessing the Synchronisations Tab
Navigate to the Syncs tab in Settings, located at the bottom of the left-hand menu.
Alternatively, access it by clicking on the last update button at the top of the screen.

Overview of Synchronisations
On the synchronisation page, you can view all synchronisations associated with your account. The page provides details on:
Status
Type
Duration
Automatic Refresh:
The data on this page is refreshed automatically every 15 seconds to ensure it stays up to date.
Synchronization Details
Field
Description
id
Unique identifier (UUID).
siteId
ID of the entity site.
type
Synchronisation type (SynchronizationType
).
status
Synchronisation status (SynchronizationStatus
).
infos
JSON containing additional details.
createdAt
Timestamp of synchronisation creation.
endedAt
Timestamp of synchronisation completion.
updatedAt
Last updated timestamp.
deletedAt
Timestamp of synchronisation deletion (if applicable).
runner
System runner for the process (e.g., “kubeflow”).
createByUserId
ID of the user who initiated the process.
Note: All fields are automatically set by the system.
Types of Synchronisations
Resources Updates:
Synchronises the catalog, recommendation products, and analytics data.
Can be launched:
At fixed intervals pre-defined by AB Tasty recommendation & merchandising.
Manually by clicking the “Run Synchronization” button.
Recommendation Products Updates:
Automatically triggered when changes are made to the configuration of an experience (e.g., modifying a recommendation).
Synchronisation Statuses
Synchronisations can have one of the following statuses:
Scheduled: Created but not yet running.
Running: Currently in progress.
Succeeded: Successfully completed.
Failed: Stopped due to an error.
How to Run a Synchronisation
Navigate to the Syncs tab in Settings.
Click on the “Run Synchronization” button to manually trigger the process.
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