Recos & Merch CMS integration

To connect your tools to the AB Tasty Recommendations & Merchandising platform, follow these steps:

Step 1: Access the Integrations Tab

• Click on your avatar at the top-right corner of the screen.

• Go to settings

• Select the ‘Integrations’ tab from the top.

Step 2: Explore Available Integrations

On the Integrations page, you can view a list of tools that are natively supported by the platform.

What if my tool isn’t listed? If the tool you want to integrate is not available, contact your Customer Success Manager (CSM) for personalised support and guidance on potential alternatives.

Step 3: Connect Your CMS

• Find the name of your CMS (Shopify, PrestaShop, or Custom) in the list.

• Click the ‘Connect’ button beneath the CMS name.

• Follow the instructions provided to complete the integration process.

Step 4: Finalise and Verify the Integration

• Once the integration is complete, click ‘Back to Dashboard’ to return to the main interface.

• Now you can have access to the ‘Catalog’ tab on the left-hand menu.

• In this tab, you can view your entire product catalogue, including all product details and fields.

Troubleshooting Integration Issues

No products displayed in the ‘Catalog’ tab?

This indicates that the integration did not work correctly. Double-check the process to ensure all steps were followed accurately and that the integration credentials are valid. If the issue persists, contact your CSM for assistance.

Note on analytics data:

PrestaShop and Shopify integrations automatically provide access to their associated analytics data. Custom integrations do not include analytics; you may need to configure additional tracking separately.