# Managing users
The users tab is displayed by default for super admins when landing on the page.
The Organization checkup section displays the inactive and unsecured users to enable you to view at a glance users that may require an action.
* Inactive users are those who have not logged in to AB Tasty in the past 3 months.
* Unsecured users are those who have no MFA method setup.
By clicking "review list" for any of the two categories, the table below will be filtered to display only inactive or unsecured users.
The list of users (table) allows you to manage all your organization users, regardless of which AB Tasty account they're registered with. We gave the super admin new tools to easily manage widely:
* User creation
* User accesses
* And user rights
All in one place, with easy search and filtering features for you to look actively for the right user.
#### Creating a new user inside your organization
To create a new user inside your organization, you can click “Add user” at the top of the page.
Inside a dedicated popin, you’ll then be able to add one to X new user(s) by filling in the following information:
* New user email address
* New user role (please refer to our dedicated section for detailed explanation about our different user roles)
* Accounts on which the new user will be able to work on
You can add as many users as you want: this tool gives you the ability to add multiple users in just one manipulation, simply by clicking on the “Add user CTA”.
When adding multiple users at the same time, you can choose a different role for every user, but the account(s) on which they will be able to work on will be the same.
Once added, the new user (through the email you declared) will receive an email inviting him to log in to the platform (through an expirable link), to finalize its inscription.
#### Editing existing user rights
Through the table, you can review every user that is working on your organization. By hovering over a specific user inside the table, you will be able to see two icons, the *pen icon* to edit the user rights, and the *trash icon* to delete the user from your organization.
#### Deleting a user
Clicking on the trash icon will permanently delete the user from your organization (meaning from all accounts he had previously access to). Once you click on the icon, a popin will appear and ask you to confirm this permanent deletion for the concerned user.
You can select multiple users by clicking the checkboxes left to each user line, to delete permanently from your organization multiple users at once.
#### Changing user rights on account(s)
By clicking on the pen icon, we will display you the current state of this user rights. One column is dedicated to the accounts he has access to, and the other one is for the role related to this specific account. You can consider multiple different actions from there:
* Add new account(s) on this user configuration, by clicking the “add account” call to action. You will have to define his rights on this new account
* Remove access to a specific account, by clicking the cross icon left to the account you want to remove him from
* Change the role a user have on a specific account, by selecting a different one inside the role dropdown (for example going through user to admin, and letting him manage the reporting)
* And many more actions (or even all three listed above at once)
#### Resetting the MFA of a user
By hovering over any line of the table, you will notice a reset icon enabling you to reset the MFA method of a user.
\
By clicking the icon, a confirmation popin is displayed. If you confirm, the user will have to [reconfigure their MFA](broken://spaces/usudnCmAiKJPriNnAOqi/pages/bX72o3gP83PR9FpsLpgG).
Performing this action can be useful for example when a user has lost their MFA device or backup codes.
Only a super admin can reset the MFA method of a user.
### Super admins tab
The super admins tab enables you to manage super admin rights. Super admin is the highest level of user management in our platform. They are the only role that has full ownership over the organization settings.
You will find every organization's super admin listed in a dedicated table. From there, you can perform two actions:
* Revoke one’s super admin access by clicking on the trash icon appearing on hover to each super admin reference line inside the table. Revoking a super admin will automatically downgrade the user to the admin role. For a complete deletion, you will need to proceed with it from [the user management table](#h_01jdwb3j817x0ahz0hvqcjx3yr)
* Add a new super admin
### Adding a new super admin
To add a new super admin, you just have to click on the add super admin CTA, on the super admin table’s top right corner. Once you do that, you have two ways to validate a new super admin.
The first option allows you to upgrade an existing user to the super admin role. On click to the “add super admin” popin email field, we will display the complete list of all your users on the organization level. From there, you can select the one you want to upgrade as super admin, or refine you search to look for a specific user
The second option allows you to directly create a new user as a super admin. To do that, you just need to enter the right email address. This will be a new creation, and the new added user will go through our new user process: he will receive an email to connect and create its password, and will be directly a new super admin on your organization.
## Details of each user rights
The following tables list the rights associated with each role. These rights are the same for tests and personalization campaigns.
Actions on campaigns
| **Action** | **Super Admin** | **Admin** | **User** | **Creator** | **Viewer** |
| ---------------------------------------------------------------------------------- | --------------- | --------- | -------- | ----------- | ---------- |
| Create a campaign | ✅ | ✅ | ✅ | ✅ | ❌ |
| Modify a campaign (name, editor, targeting, traffic allocation, third party tools) | ✅ | ✅ | ✅ | ✅ | ❌ |
| Archive a campaign | ✅ | ✅ | ✅ | ❌ | ❌ |
| Launch a campaign | ✅ | ✅ | ✅ | ❌ | ❌ |
| Pause a campaign | ✅ | ✅ | ✅ | ❌ | ❌ |
| Schedule a campaign | ✅ | ✅ | ✅ | ❌ | ❌ |
| Duplicate a campaign | ✅ | ✅ | ✅ | ✅ | ❌ |
| Delete a campaign | ✅ | ✅ | ✅ | ❌ | ❌ |
| Add a campaign to a folder | ✅ | ✅ | ✅ | ✅ | ❌ |
| Remove a campaign from a folder | ✅ | ✅ | ✅ | ✅ | ❌ |
| Add a label to a campaign | ✅ | ✅ | ✅ | ✅ | ❌ |
| Remove a label from a campaign | ✅ | ✅ | ✅ | ✅ | ❌ |
Dashboards
|
Action
| **Super Admin** | **Admin** | **User** | **Creator** | **Viewer** |
| ---------------------------------- | --------------- | --------- | -------- | ----------- | ---------- |
| Create a folder | ✅ | ✅ | ✅ | ✅ | ❌ |
| Modify a folder | ✅ | ✅ | ✅ | ✅ | ❌ |
| Delete a folder | ✅ | ✅ | ✅ | ✅ | ❌ |
| Update script | ✅ | ✅ | ✅ | ❌ | ❌ |
Report
| **Action** | **Super Admin** | **Admin** | **User** | **Creator** | **Viewer** |
| -------------------------------- | --------------- | --------- | -------- | ----------- | ---------- |
| Access the report | ✅ | ✅ | ✅ | ✅ | ✅ |
| Create a goal | ✅ | ✅ | ✅ | ✅ | ❌ |
| Modify a goal | ✅ | ✅ | ✅ | ✅ | ❌ |
| Delete a goal | ✅ | ✅ | ✅ | ✅ | ❌ |
| Add a filter | ✅ | ✅ | ✅ | ✅ | ❌ |
| Modify a filter | ✅ | ✅ | ✅ | ✅ | ❌ |
| Delete a filter | ✅ | ✅ | ✅ | ✅ | ❌ |
| Refresh tag | ✅ | ✅ | ✅ | ❌ | ❌ |
| Launch / pause the campaign | ✅ | ✅ | ✅ | ❌ | ❌ |
| Clear data | ✅ | ✅ | ✅ | ❌ | ❌ |
| Access Clarity Session Recording | ✅ | ✅ | ✅ | ✅ | ✅ |
| Access Clarity Heatmap | ✅ | ✅ | ✅ | ✅ | ✅ |
| Export aggregated data | ✅ | ✅ | ✅ | ✅ | ❌ |
| Export raw data | ✅ | ✅ | ✅ | ✅ | ❌ |
Settings
| **Action** | **Super admin** | **Admin** | **User** | **Creator** | **Viewer** |
| -------------------------------------------------------------------------------------------------------------- | --------------- | --------- | -------- | ----------- | ---------- |
| Access organization management section | ✅ | ✅ | ❌ | ❌ | ❌ |
| Manage organization page settings (MFA activation for all accounts, manage user rights on all account at once) | ✅ | ❌ | ❌ | ❌ | ❌ |
| Access account management section | ✅ | ✅ | ✅ | ✅ | ❌ |
| Access general information page | ✅ | ✅ | ❌ | ❌ | ❌ |
| Access user rights page | ✅ | ✅ | ❌ | ❌ | ❌ |
| Access page builder | ✅ | ✅ | ✅ | ✅ | ❌ |
| Access account JavaScript page | ✅ | ✅ | ❌ | ❌ | ❌ |
| Access transaction indicators management page | ✅ | ✅ | ✅ | ✅ | ❌ |
| Access profile section | ✅ | ✅ | ✅ | ✅ | ✅ |
| Access personal information page | ✅ | ✅ | ✅ | ✅ | ✅ |
| Access settings section | ✅ | ✅ | ✅ | ✅ | ✅ |
| Access tags implementation subsection | ✅ | ✅ | ✅ | ✅ | ❌ |
| Access generic tag page | ✅ | ✅ | ✅ | ✅ | ❌ |
| Access generic tag for Chinese audience page | ✅ | ✅ | ✅ | ✅ | ❌ |
| Access transaction tag page | ✅ | ✅ | ✅ | ✅ | ❌ |
| Access framework page | ✅ | ✅ | ❌ | ❌ | ❌ |
| Access cookies subsection | ✅ | ✅ | ❌ | ❌ | ❌ |
| Access cookie deposit method page | ✅ | ✅ | ❌ | ❌ | ❌ |
| Access cookie domain page | ✅ | ✅ | ❌ | ❌ | ❌ |
| Access cookie path page | ✅ | ✅ | ❌ | ❌ | ❌ |
| Access advanced settings subsection | ✅ | ✅ | ❌ | ❌ | ❌ |
| Access data export page | ✅ | ✅ | ❌ | ❌ | ❌ |
| Access cross domain page | ✅ | ✅ | ❌ | ❌ | ❌ |
| Access IP exclusion page | ✅ | ✅ | ❌ | ❌ | ❌ |
| Access 1 visitor 1 test page | ✅ | ✅ | ❌ | ❌ | ❌ |
| Access visitor attributes page | ✅ | ✅ | ❌ | ❌ | ❌ |
| Access sensitive data page | ✅ | ✅ | ❌ | ❌ | ❌ |
| Access URLs grouping page | ✅ | ✅ | ❌ | ❌ | ❌ |
| Access redirect parameters page | ✅ | ✅ | ❌ | ❌ | ❌ |
| Access public API page | ✅ | ✅ | ❌ | ❌ | ❌ |
| Access integrations section | ✅ | ✅ | ❌ | ❌ | ❌ |
| Access web analytics page | ✅ | ✅ | ❌ | ❌ | ❌ |
| Access DPM page | ✅ | ✅ | ❌ | ❌ | ❌ |
| Access data layer integration page | ✅ | ✅ | ❌ | ❌ | ❌ |
| Access experience analytics page | ✅ | ✅ | ❌ | ❌ | ❌ |
| Access performance center page | ✅ | ✅ | ❌ | ❌ | ❌ |
ROI dashboard
| **Action** | **Super Admin** | **Admin** | **User** | **Creator** | **Viewer** |
| ------------------------- | --------------- | --------- | -------- | ----------- | ---------- |
| Access ROI dashboard page | ✅ | ✅ | ✅ | ✅ | ✅ |
NPS
| **Action** | **Super Admin** | **Admin** | **User** | **Creator** | **Viewer** |
| --------------------------- | --------------- | --------- | -------- | ----------- | ---------- |
| Access an NPS | ✅ | ✅ | ✅ | ✅ | ❌ |
| Create a new NPS | ✅ | ✅ | ✅ | ✅ | ❌ |
| Modify an NPS | ✅ | ✅ | ✅ | ❌ | ❌ |
| Delete an NPS | ✅ | ✅ | ✅ | ❌ | ❌ |
| Launch an NPS (make it run) | ✅ | ✅ | ✅ | ❌ | ❌ |
| Pause an NPS | ✅ | ✅ | ✅ | ❌ | ❌ |
| Access the NPS report | ✅ | ✅ | ✅ | ✅ | ❌ |
---
# Agent Instructions: Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.
Perform an HTTP GET request on the current page URL with the `ask` query parameter:
```
GET https://docs.abtasty.com/account/account-management/managing-users.md?ask=
```
The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.
Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.