How to configure Salesforce Commerce Cloud integration

Connect your Salesforce Commerce Cloud (SFCC) environment with AB Tasty Recommendations & Merchandising to sync your product catalog and enable personalized recommendations directly in your storefront.

1

Fill in your Salesforce API credentials

To connect your Salesforce Commerce Cloud account, fill in the following fields as shown in your AB Tasty dashboard interface.

You can find detailed instructions in the official Salesforce documentation: Add API Client ID in Salesforce B2C Commerce

Required fields

Field
Description

Catalog Id

The ID of the catalog you want AB Tasty to use for product data (e.g. apparel-catalog)

Site Id

The ID of your Salesforce Commerce Cloud site (e.g. RefArch, mysite_FR)

Client Id

The Client ID from your Salesforce Account Manager (API Client) used to authenticate API requests

Client Secret

The Client Secret linked to the Client ID above

API Version

The version of the Salesforce API you are using (e.g. v23_2)

Once all fields are filled, click CONTINUE to validate your credentials.

2

Authentication & connection

AB Tasty will test your credentials and establish a secure connection to your Salesforce Commerce Cloud instance. If successful, you’ll see a confirmation message and the integration status will switch to Connected.

If an error occurs:

  • Double-check the Client ID and Secret are active in your Account Manager

  • Ensure the API user has access to the selected Site ID and Catalog ID

  • Verify that your API version matches the one used in your SFCC environment

3

Finalize

Once connected, AB Tasty will automatically:

  • Import your catalog structure and product data

  • Keep your inventory synchronized

  • Allow you to deploy recommendations and merchandising strategies directly on your SFCC storefront

You can then proceed to the Recommendations deployment or Merchandising setup section in your AB Tasty dashboard.

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