[Troubleshooting] Managing multiple currencies in the campaign reporting

Managing multiple currencies within a single account or campaign reporting is challenging and not natively supported. If you have transactions in various currencies, the reporting will combine all currencies as if they were equivalent, treating $1 = €1 = £1, without applying any exchange rates.

Below are some options on how to manage multiple currencies in the campaign reporting.

Multiple accounts

Option 1: Setting Up Accounts for Different Markets

To handle multiple currencies, one solution is to create separate AB Tasty accounts for each market. Ensure each market has its own AB Tasty account. For example, if you have markets in the UK, Germany, and France, you should create separate accounts for each.

To create new AB Tasty accounts, please reach out to your dedicated Key Account Manager or Customer Success Manager (CSM).

Option 2: Implementing Advanced Settings

Use Cookie path restriction and/or the Domain restriction to manage the tag by accounts. For example, set /uk for the UK, /de for Germany, etc.

Single account

If you prefer to manage multiple currencies within a single account, here are the other options:

1. Currency filter

Use the native currency filter to categorize transactions based on currency:

Set a currency filter, in the transaction section, and choose your currency. This will show you all the transactions in the selected currency.

2. Custom Transaction Tag

To implement a custom transaction tag for each currency based on the URL or other parameters, you'll need to undertake custom development. This ensures that data collection remains accurate across different currencies. If you're interested in using this solution, please contact your Customer Success Manager (CSM) to help set it up.

3. Currency Converter

The currency converter is a custom JS code created by AB Tasty teams and added to the global account code to automatically convert the transactions sent in the report. This is a free option, just contact your dedicated CSM if you want to install the Currency Converter in your account(s).

The currency converter is a custom JavaScript code developed by the AB Tasty team and integrated into the global account code to automatically convert transaction values in reports. This feature is available at no cost. Contact your dedicated Customer Success Manager (CSM) to have the Currency Converter installed in your account(s).