Piano Analytics

Piano Analytics is a complete analytics tool that allows companies to collect and store data while being GDPR-compliant.

The Piano Analytics integration allows you to send the AB Tasty campaign data to Piano Analytics.

Requirements

You must have the Piano analytics SDK installed on your website. Please refer to this Piano Analytics documentation.

Once installed, and if you enter “pa” inside your browser console, you must have this:

If it is not the case, please contact the Piano Analytics support.

How Campaign Data Is Sent

AB Tasty campaign data are sent as a standard event with event properties:

• The standard event name is “mv_test.display”

• The standard event property mv_test contains the Campaign ID and Campaign Name formatted as [campaign_id] campaign_name

• The standard event property mv_creation contains the Variation ID and Variation Name formatted as [variation_id] variation_name

• The standard event property mv_wave is inputted when setting up the integration

The event is sent using the pa.sendEvent() method and the mv_test.display parameter. For more information, refer to this documentation.

How to Set up the Integration

1. Access Integrations > Integration Hub.

2. Search for and select Piano Analytics.

3. Click Setup connector.

4. Give a name to your connector so you can easily retrieve it.

5. Input the desired wave (value should be a positive integer e.g. 2) to send the data to and click Connect.

6. [Optional] Check the box to automatically add the connector to your future campaigns.

7. Click Save and create connector.

If you have checked the box, the connector will be automatically added to the Advanced step of your future campaigns. However, it is not applied retroactively to previously created campaigns.

If you left the box unchecked (default behavior), your connector won't be added automatically. You can still decide to send campaign data to your connector by selecting it from the Advanced options step of your campaign. More information on how to link a campaign is can be found in the Advanced Options Step article.

You can also modify this behavior from the Integration hub, by editing your connector configuration (check or uncheck box).

Checking in your Piano Analytics Dashboard

Once you have set up the Piano Analytics integration and activated it in an AB Tasty campaign, you may want to verify that data is sent correctly to your Piano Analytics property.

In the browser

To QA the integration, you must be affected to a campaign where the integration has been configured.

1. Open the console and click the Network tab

2. In the search bar, enter your Piano Analytics collect domain (the one you used to set up the integration).

3. Open the payload tab in order to check all the data sent into Piano

In your Piano Analytics dashboard

In the Piano Analytics dashboard, go to Content > MV Testing. In Real time, you can see all data sent by AB Tasty.

Implementing EmotionsAI Audience

AB Tasty gives you the possibility to export the EmotionsAI audience of the visitors by the time we push the campaign hit. Thanks to this information, you will be able to segment all visitors exposed to an AB Tasty campaign.

This is currently part of an EA program. Please contact your CSM to benefit from it.

Requirements

In AB tasty

You must activate EmotionsAI from your AB tasty account here.

Without this activation, we are not able to send the EmotionsAI audience to Piano Analytics. For more information on how to activate EmotionsAI, please contact your CSM.

In the Piano Analytics dashboard

We want to send the EmotionsAI audience at the same time as the campaign hit, but it’s linked to a user.

That’s why you need to create a custom dimension as a user to retrieve this information.

1. Click Admin and choose Settings Tab

2. Click Data management

3. Create a new property

4. Complete the following information: Display name: Enter a unique name for the dimension. You can't use hyphens in the name, but you can use underscores and spaces instead. We recommend entering “Audience Emotion AI” Description: Enter a memorable description for the custom dimension. Property key: Please enter “audience_emotion_ai” Categories: Choose User / Events / MV testing

5. Click Save.

If your custom dimension is not set correctly, even if we’re sending the EmotionsAI audience, you won’t be able to retrieve it. We’re sending this information as a user property.

Sending data

Sometimes, the EmotionsAI audience is not set before the sending of the AB Tasty campaign hit. That’s why, even if you have activated the EmotionsAI audience, the value will be empty. Indeed, when a new visitor is coming to your website, the campaign hit is sent once AB Tasty is triggered; while 30 seconds are necessary to detect to which EmotionsAI audience the visitor belongs.

Here’s an example of the payload sent into Piano Analytics with the EmotionsAI audience. The value is available inside up.audience_emotion_ai.

Analysis inside Piano Dashboard

In the Piano Analytics dashboard, go to Content > Custom Properties. In Real time, you can generate different reports based on the custom property you have created before.

You must update the AB Tasty tag to make your changes live.

Please note that the setup of integration in the account settings is not applied retroactively to previously created campaigns. They only apply to newly created campaigns.

Troubleshooting area

In case you need support, follow the instructions given in the articles below:

💡 There are differences in data between AB Tasty and my analytics